Refund policy

Damages and issues

If you experience any issues downloading or accessing your digital product, please contact us immediately at shop.purrfectguides@gmail.com so we can help resolve the issue. 

Exceptions / non-returnable items

Due to the nature of digital products, all sale are final and non-refundable once files have been downloaded or accessed.

If you experience any issues with your purchase, please contact is at shop.purrfectguides@gmail.com and we’ll be happy to assist you.